At a glance
The engagement, in six facts.
A scannable summary for buyers checking facts before reading the full page.
About the client
Punjab Ghar Ghar Rozgar and Karobar Mission
Punjab Ghar Ghar Rozgar and Karobar Mission is the Government of Punjab's flagship employment initiative, registered as a society in October 2018 under the Department of Employment Generation, Skill Development and Training. Its mandate covers every employment pathway available to Punjab citizens: private sector jobs, government recruitment, overseas placement, skill training, self-employment, and entrepreneurship development.
PGRKAM coordinates across 22 District Bureaus of Employment and Enterprises, working with private employers, ITI colleges, polytechnics, skill training agencies, and central government bodies. The digital portal is how this entire mandate reaches citizens at scale, making it one of the most operationally broad citizen services platforms in the state.
The business challenge
Four audiences. Two systems. One consolidation brief.
PGRKAM serves four distinct audiences through one platform: job seekers with varied employment goals, employers managing vacancies and placement drives, training institutes tracking student outcomes, and district officials monitoring programme performance across 22 bureaus. Each group had different functional requirements and different levels of digital access.
The platform had grown across two separate systems: a citizen portal and an independently managed CMS. Consolidating them into a unified architecture, while extending the platform across AI-powered engagement, multilingual access, multi-department API connectivity, verified identity infrastructure, and full GIGW compliance, was the brief Triazine Software was engaged to deliver.
What Triazine Software built
One portal. Four audiences. State-wide reach.
Triazine Software consolidated PGRKAM's citizen portal and CMS into one platform — verified job seeker journeys, trilingual AI and DigiLocker identity, and deep national and state integrations with live analytics across all 22 districts.
A unified platform with a verified job seeker journey
The existing citizen portal and CMS were merged into a single unified platform. All four stakeholder groups — job seekers, employers, training institutes, and district officials — now operate from one system. Job seekers build resumes, record video resumes, upload certificates for DBEE verification, and search roles by location. Profiles go live only after district bureau staff complete certificate verification. Alerts reach citizens via SMS, email, WhatsApp, Telegram, and Signal.
- One system — citizen portal and CMS consolidated for all four stakeholder groups
- Resume & video resume with location-based job search
- DBEE verification gate — profiles go live only after district bureau certificate verification
- Five alert channels — SMS, email, WhatsApp, Telegram and Signal
Trilingual access, verified employers, digital institutes
A trilingual AI chatbot and IVR system serve citizens in English, Hindi, and Punjabi. Employers create visual job postings with image, video, and audio transcription support, manage candidate shortlists, and generate offer letters. DigiLocker integration handles PAN and GST verification for employers and Aadhaar verification for job seekers. ITI colleges and polytechnics manage placements, certifications, and MoU-based training workflows digitally, with placement tracking running for up to one year post-registration.
- Trilingual AI chatbot & IVR — English, Hindi and Punjabi, on screen and by voice
- Rich employer tooling — visual postings with transcription, shortlists and offer letters
- DigiLocker verification — PAN and GST for employers, Aadhaar for job seekers
- Institute workflows — placements, certifications, MoU training and one-year placement tracking
Connected to the national employment ecosystem
API integration connected the portal to the National Career Service portal, the National Apprenticeship Promotion Scheme, Bharat Skills, the PM Internship programme, and Punjab's Departments of Technical Education, School Education, Higher Education, Medical Education, the Punjab Public Service Commission, and the Staff Selection Commission. An analytics dashboard gives district officials and the head office real-time visibility across all 22 bureaus. NCO code assignment, psychometric testing, video conferencing, payment gateway, and unemployment allowance management complete the scope.
- National integrations — NCS, NAPS, Bharat Skills and PM Internship inside the state portal
- State integrations — Technical, School, Higher and Medical Education departments, PPSC and SSC
- Real-time analytics — district officials and head office see all 22 bureaus live
- Complete scope — NCO codes, psychometrics, video interviews, payments and unemployment allowance
Business outcomes
Millions of citizens. Every district. One portal.
Verified outcomes only — live platform metrics from PGRKAM across Punjab.
◈For scale and consolidation
The platform now serves over 2.28 million registered job seekers and more than 21,000 verified employers across all 22 districts of Punjab, placing it among the larger state-level employment platforms in India. The consolidation of the portal and CMS removed the operational friction that had previously made cross-platform data management inconsistent for department staff and citizens alike.
◎For data quality and opportunity reach
DigiLocker-verified employer profiles and the DBEE certificate verification gate for job seekers raised the quality of data across both sides of the platform. National job listings from NCS, NAPS, Bharat Skills, and PM Internship are now accessible directly within the state portal, extending the opportunity set for every registered citizen without additional registration steps.
Technology landscape
Built for citizen scale and government integration.
The full Indian government compliance stack, designed in from the outset — from Laravel and DigiLocker to trilingual messaging and national programme APIs.
Enterprise security & compliance
The full Indian government compliance stack.
The PGRKAM portal operates under the full stack of Indian government platform compliance requirements. These cover regulatory obligations under the IT Act 2000 and the Digital Personal Data Protection Act 2023, identity infrastructure under UIDAI norms, interface and accessibility standards under the Guidelines for Indian Government Websites (GIGW), security validation through Vulnerability Assessment and Penetration Testing (VAPT), and quality assurance under the Standardisation Testing and Quality Certification (STQC) directorate framework. All five compliance dimensions were designed into the platform from the outset.
Citizen data is managed under strict role-based access controls partitioned by user type and geography. District bureau staff access only their district's data. Job seeker profiles remain private until DBEE verification is complete. The DigiLocker integration for Aadhaar, PAN, and GST verification is implemented in full compliance with UIDAI norms. Triazine Software holds CMMI Level 3 certification, governing the process discipline applied across every government engagement.
Role-Based Access Control
Permissions partitioned by user type and geography — job seeker, employer, institute, district bureau, head office.
Consent Management
Registration and data submission flows aligned with DPDP Act 2023.
Audit Trails
Full audit log across all actions, verifications, and transactions.
IT Act 2000
Security architecture and data handling aligned with the Information Technology Act 2000.
DPDP Act 2023
Personal data handling designed to meet Digital Personal Data Protection Act 2023 obligations.
UIDAI Norms
Aadhaar and VID verification implemented in full compliance with UIDAI data handling requirements.
GIGW Compliance
Platform design, accessibility, and security aligned with Guidelines for Indian Government Websites.
VAPT
Vulnerability Assessment and Penetration Testing completed against government-standard threat profiles.
STQC Assessment
Platform assessed under the Standardisation Testing and Quality Certification directorate framework.
Compliance-ready foundation
Credential stack validated for Indian government citizen platforms — design, accessibility, security testing and quality certification.
GIGWDesign, accessibility & security
Guidelines for Indian Government Websites — design, accessibility and security compliance.
VAPTGovernment threat profiles
Vulnerability Assessment and Penetration Testing — completed against government-standard threat profiles.
STQCQuality certification
Standardisation Testing and Quality Certification — assessed under the STQC directorate framework.
CMMI L3Enterprise delivery practices
Enterprise delivery practices aligned with CMMI Level 3 to ensure disciplined development, quality assurance and governance.
Beyond go-live
A relationship that spans platforms and departments.
The PGRKAM platform is live across all 22 districts of Punjab, with over 2.28 million job seekers and more than 21,000 employers on the system. Triazine Software's relationship with the Government of Punjab spans multiple platforms and departments. The PGRKAM portal continues to evolve as programme requirements develop.
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Let's build your next citizen services platform.
From state-wide employment portals to institutional records and multi-department applications, Triazine delivers government digital transformation that is compliant by design — GIGW-aligned, VAPT-tested, STQC-assessed and built for every citizen it serves.