Schindler India – Digitizing Work Permit & Safety Compliance Management

Schindler India
Digitizing Work Permit & Safety Compliance Management

Customer Overview

Schindler India, a subsidiary of the global Schindler Group, is a leading manufacturer and service provider of elevators, escalators, and mobility solutions. With a large operational footprint and multi-site workforce, Schindler upholds the highest standards of safety, compliance, and operational excellence across all its field and plant environments.

Business Challenges

Schindler India faced significant challenges in managing work permits and EHS compliance across its multi-site operations. Manual processes and fragmented systems created inefficiencies that impacted safety response times and regulatory compliance.

Manual safety workflows led to delays in permit approvals, non-standardized documentation, and poor visibility across job sites.
Fragmented EHS communication between departments created audit gaps and reduced compliance traceability.
Paper-based processes slowed work permit lifecycles — from creation to closure — increasing the risk of human error.
Lack of real-time monitoring limited management's ability to proactively track unsafe acts, near-miss incidents, and field safety compliance.
Contractor onboarding and document verification required extensive manual coordination, creating inefficiencies and delayed mobilization.
Business Challenges

Our Solution

Triazine collaborated with Schindler to design and deploy a comprehensive Work Permit & EHS Management System, integrating contractor onboarding, safety approvals, and real-time compliance monitoring into a unified, cloud-enabled digital platform.

Key Business & Technology Initiatives:

End-to-end Work Permit Digitization: Automated lifecycle management for permit creation, approval, extension, sub-permit handling, and closure.
Integrated Job Safety Analysis (JSA): Ensures every permit is validated against pre-defined safety checklists and hazard assessments.
Unified Contractor Onboarding Workflow: Digital onboarding with document verification by EHS and Legal teams, automated expiry tracking, and compliance status alerts.
Incident & Unsafe Event (UE) Reporting: Web-based utility allowing employees and external users to instantly report near misses, unsafe conditions, or injuries with geo-tagged data.
Hierarchical approval process (L1–L5): Configurable digital workflows ensuring accountability and SLA-based escalation notifications.
Centralized dashboard: Real-time analytics for permit status, incident trends, department-wise safety scores, and compliance indicators.
Cloud-based infrastructure: Enabling secure, scalable access across business units and refinery sites.
Multi-level audit trail: Timestamped logs and document versioning supporting statutory and internal audit requirements.
Our Solution

Results

01

Permit Approval

70% reduction in permit approval turnaround time, within the first six months post-implementation.

02

Digital Traceability

100% digital traceability of work permits, incidents, and contractor documents across all operational sites. .

03

Contractor Onboarding

60% faster contractor onboarding, minimizing administrative delays and ensuring compliance before site mobilization.

04

Safety Reporting

Significant increase in proactive safety reporting, with measurable improvement in incident response and closure rates.

05

Compliance Visibility

Enhanced compliance visibility, enabling management to monitor EHS KPIs across departments and locations in real time.

06

Reduced audit preparation Time

Reduced audit preparation time by 50%,with all compliance data available digitally through structured dashboards.

FAQs

To establish a single digital ecosystem for managing work permits, contractor compliance, and safety operations efficiently and transparently.

Through automated workflows, real-time monitoring, and mandatory JSA validation, ensuring every job was executed under verified safety conditions.

Permit approval time reduced by 70%, contractor onboarding accelerated by 60%, and proactive reporting of near-misses and incidents increased significantly.

All safety records, approvals, and incident closures are digitally timestamped and stored, enabling quick retrieval and verifiable compliance for both internal and statutory audits.

It builds a scalable, standardized safety framework that supports predictive analytics, proactive risk management, and a culture of continuous EHS improvement.

Know about Case Study

Triazine partnered with IGL to develop the IGL Safety Work Permit (SWP) System — a digital workflow solution that streamlined field safety approvals, improved compliance visibility, and modernized field-to-office communication.

IGL Safety Work Permit

Indraprastha Gas Limited (IGL) is a leading natural gas distribution company in India, supplying CNG and PNG across the Delhi-NCR region. With thousands of field maintenance and operational activities each month, IGL prioritizes safety, compliance, and transparency as cornerstones of its service excellence.

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